FAQs

1. Do you offer customisations?

Yes, we do offer customisations to a certain extent. Please reach out to us with your specific requirements and we'll be happy to assist you!

2. What is your return and exchange policy?

We would love to help but we are unable to process any returns, exchanges, or refunds for any product purchased from Aii Niish. In the unlikely event of a damaged or incorrect order, please email us with a picture or video of the damaged/ incorrect item at aiiniish.info@gmail.com as soon as you receive your order and we will facilitate a replacement/ exchange.

3. How long does it take for my order to be delivered?

The delivery time depends on various factors, including the shipping method, your location, and product availability. Our estimated delivery timeline is between 7-14 days. We make every effort to deliver your order as quickly as possible.

4. How can I contact your customer support?

You can reach our customer support team at aiiniish.info@gmail.com, or through the contact form on our website. Our support team is available during our business hours to assist you with any questions or issues.

5. Can I change my delivery address after placing an order?

If you need to change your delivery address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request, depending on the order's processing stage.